Terms & Conditions

Terms and Conditions

Effective Date: August 26, 2026

These Terms and Conditions govern your use of the Triton Pools website, appointment-request forms, telephone services, and text-messaging program. Triton Pools is a DBA of Triton Home Services LLC.

By using our website, submitting a request, scheduling an appointment, or opting into communications, you agree to these Terms and Conditions.

1. Company Information

Triton Home Services LLC, DBA Triton Pools
8550 N 91st Ave, Suite 78
Peoria, AZ 85340
Phone: (623) 745-3111
Email: [email protected]

Throughout these Terms, “Triton Pools,” “Triton,” “we,” “us,” and “our” refer to Triton Home Services LLC, doing business as Triton Pools.

2. Appointment Requests

Submitting an online form, calling our office, or sending us a message does not guarantee an appointment or create a service contract. An appointment is confirmed only after Triton Pools provides confirmation by telephone, text message, email, or another agreed-upon method.

Appointment times may be adjusted due to scheduling conditions, weather, emergencies, technician availability, or circumstances outside our reasonable control. We will attempt to notify you of material scheduling changes.

3. SMS and Telephone Consent

When you provide your telephone number and affirmatively consent to receive communications, you authorize Triton Home Services LLC, DBA Triton Pools, and service providers acting on its behalf to contact you at the number provided regarding your requested or scheduled appointment.

Communications may include:

Appointment confirmations

Appointment reminders

Technician arrival and scheduling updates

Requests to confirm, cancel, or reschedule an appointment

Responses to questions you submit concerning an appointment

Messages and calls may be sent using an automatic telephone dialing system, automated technology, or prerecorded or artificial voice where permitted by applicable law.

The Triton Pools messaging program is limited to appointment-related and customer-care communications. We do not use enrollment in this program to send third-party advertisements or unrelated promotional text messages.

Your consent to receive automated calls or text messages is not a condition of purchasing goods or services. You may schedule or manage an appointment by calling us directly at (623) 745-3111.

4. Message Frequency and Charges

Message frequency varies depending on your appointment activity and communications with us. Message and data rates may apply according to your wireless carrier and service plan.

Wireless carriers are not responsible for delayed or undelivered messages. Message delivery is subject to carrier network availability and supported services.

5. Opting Out

You may stop receiving text messages at any time by replying STOP to a message from Triton Pools. You may also withdraw your consent by calling (623) 745-3111 or emailing [email protected].

After receiving an opt-out request, we may send one final message confirming that you have been unsubscribed. We will process reasonable revocation requests promptly and as required by applicable law.

Opting out of text messages does not cancel an appointment, terminate an existing service agreement, or prevent necessary nonautomated communications concerning services you requested.

6. Help and Support

For assistance with text messages, reply HELP or contact us:

Phone: (623) 745-3111
Email: [email protected]

7. Your Responsibilities

By providing a telephone number, you represent that:

You are the subscriber or customary user of the telephone number provided.

You are authorized to consent to communications at that number.

The information you provide is accurate and current.

You will notify Triton Pools if your telephone number changes or is reassigned.

If your number changes or is transferred to another person, you agree to notify Triton Pools promptly and opt out before discontinuing use of the number when reasonably possible.

8. Prohibited Website Use

You may not misuse our website, interfere with its operation, submit false or fraudulent information, attempt unauthorized access, or use the website in violation of applicable law.

9. Third-Party Service Providers

We may use service providers to operate our appointment forms, scheduling systems, telephone systems, and messaging services. These providers may process information only as reasonably necessary to provide services on behalf of Triton Pools, subject to applicable contractual and legal obligations.

10. Disclaimer

We make reasonable efforts to keep our website and appointment information accurate and available. However, our website and communication services are provided on an “as available” basis.

To the extent permitted by law, Triton Pools is not responsible for carrier outages, transmission delays, undelivered messages, website interruptions, or errors caused by third-party systems.

Nothing in these Terms excludes any consumer right or remedy that cannot legally be waived.

11. Changes to These Terms

We may revise these Terms periodically to reflect operational, legal, regulatory, or carrier-related changes. Updated Terms will be posted on this page with a revised effective date. We will provide additional notice of material changes when required by law.

12. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles, except where applicable federal law controls.

Privacy Policy

Effective Date: August 26, 2026

Triton Home Services LLC, DBA Triton Pools, respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, appointment forms, telephone communications, and text-messaging program.

1. Information We Collect

Depending on how you interact with Triton Pools, we may collect:

Your name

Telephone number

Email address

Service address

Appointment date and time

Type of service requested

Information submitted through our website forms

Communications between you and Triton Pools

SMS consent and opt-out records

Message content, timestamps, delivery status, and messaging logs

Basic website and device information used for security and website operation

Please do not send sensitive financial, medical, account, or identification information by text message.

2. How We Use Your Information

We use personal information only as reasonably necessary to:

Receive and respond to appointment requests

Schedule, confirm, remind, cancel, or reschedule appointments

Provide technician arrival and scheduling updates

Respond to questions about requested appointments

Maintain records of communication consent and opt-out requests

Deliver and troubleshoot messages

Protect our systems and prevent fraud or misuse

Comply with applicable legal, regulatory, and carrier requirements

Telephone numbers and messaging data collected through our appointment-messaging program are used only for appointment-related and customer-care communications. They are not used to send third-party advertising or unrelated promotional text messages.

3. Phone Numbers and Messaging Data

We may retain your telephone number, consent record, appointment information, message history, delivery information, and opt-out requests to operate the messaging program and document compliance with applicable requirements.

Triton Pools does not sell or rent telephone numbers, SMS consent records, or messaging data. We do not share mobile information with third parties or affiliates for their own marketing or promotional purposes.

We may provide limited information to vendors that help us deliver messages, manage appointments, maintain our systems, or provide customer support. These vendors may include telecommunications providers, wireless carriers, messaging platforms, scheduling platforms, and technology service providers.

These providers receive only the information reasonably necessary to operate and support our appointment-messaging program.

Mobile opt-in information, telephone numbers, and SMS consent records will not be shared with third parties or affiliates for marketing or promotional purposes. This information may only be shared with service providers necessary to deliver messages, operate the appointment system, provide customer support, or comply with applicable law.

4. Other Disclosures

We may disclose information when reasonably necessary to:

Comply with applicable laws, regulations, subpoenas, court orders, or lawful government requests

Protect the rights, safety, and property of Triton Pools, our customers, or others

Detect or prevent fraud, misuse, security incidents, or unlawful activity

Complete a merger, acquisition, financing, reorganization, or sale of business assets, subject to appropriate privacy protections

These disclosures do not authorize recipients to use mobile opt-in information for unrelated marketing or promotional purposes.

5. Data Retention

We retain personal information only for as long as reasonably necessary to manage appointments, provide requested services, maintain consent and opt-out records, resolve disputes, satisfy legal obligations, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and applicable legal requirements.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, storage system, telephone network, messaging platform, or electronic transmission method can be guaranteed to be completely secure.

7. Your Privacy Choices

You may:

Reply STOP to discontinue text messages

Call or email us to withdraw communication consent

Request correction of inaccurate contact information

Ask questions about how we handle your information

We may need to verify your identity before responding to a privacy-related request.

Privacy requests may be submitted to:

Phone: (623) 745-3111
Email: [email protected]

8. Children’s Privacy

Our website and appointment-messaging program are not directed to children under 13. We do not knowingly collect personal information from children under 13 through these services.

9. External Links

Our website may contain links to websites operated by other organizations. Triton Pools is not responsible for the content, security, or privacy practices of those external websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operations, legal requirements, carrier requirements, or privacy practices.

The revised Privacy Policy will be posted on this page with an updated effective date. We will provide additional notice when required by applicable law.

11. Contact Us

Questions or requests concerning these Terms and Conditions, this Privacy Policy, or our messaging practices may be directed to:

Triton Home Services LLC, DBA Triton Pools
8550 N 91st Ave, Suite 78
Peoria, AZ 85340
Phone: (623) 745-3111
Email: [email protected]